Use Their Language

People rarely buy things they don’t understand. When speaking with clients and prospects, it always helps to take a moment to check ourselves and ensure we’re speaking their language.

Voicemail

How can you use voicemail effectively so that you eventually have that conversation or earn that meeting?

Take Action

Top performing salespeople and sales leaders are who they are because they continue to improve. Learn some simple approaches to how they hold themselves accountable.

Starting the Year

The coach of 1983 national college basketball champion N.C. State, Jim Valvano will forever be remembered for two famous speeches. The first came at Reynolds Coliseum, in which he gave his “Don’t give up, don’t ever give up” quotation. The second came during the 1993 ESPYs after a teleprompter informed Valvano that he had 30…

Referrals

You’ll get more referrals and more business if you make asking for referrals a habit. Learn 3 approaches to become a top performer.

Recaps

A quick recap is critical in furthering relationships and strengthening your credibility with prospects and clients.

Quick Sales Call

Use this quick approach to get your audience talking, exposing potential problems and opportunities, and uncovering emotional needs.

Preparation

Your clients and prospects prefer to work with confident sales and service people because they expect us to be experts in our area.

Practice and Presentation

When we observe and interview top performers, we find that many of them conduct a mental and sometimes verbal rehearsal of the ideal client interaction to PRACTICE before the real thing.